Support

To better serve our customers, we offer a product support portal to help answer any questions or resolve any issues you encounter when interacting with our hardware or software. We hope this portal will help you better utilize your Revcord voice logging system. If you have any questions, comments, or suggestions, please feel free to contact us in the way most convenient to you.

Technical Support Contact Info

Revcord employs some of the most highly skilled and qualified technical specialists in the voice logging industry. Please don’t hesitate to contact us below for a rapid response. In addition feel free to enter a support ticket by clicking on “Submit A Support Request” above.

  • 866.559.2188 Toll Free

  • 281.404.7040 Local

  • 281-404-5323 Fax

  • Monday - Friday 8:30am - 5:30pm CST 24-hour Emergency Support Available

Please note that all systems come with a 5 year parts warranty and Help Desk for technical patches. It does not include Help Desk Support which is under the RevShield Program. Please see the RevShield program section and the Service Level Agreement. Support is billable if there is no RevShield in place for non-hardware issues or bugs.