REVSHIELD EVERGREEN PROGRAM

NEVER WORRY ABOUT HAVING TO PURCHASE ANOTHER LOGGER AGAIN!

REVSHIELD EVERGREEN PROGRAM

WHAT IS REVSHIELD EVERGREEN?

The RevShield Evergreen Program is the new standard of support and customer satisfaction program from Revcord.

Revcord found many users were not taking advantage of maintenance services, resulting in lower customer satisfaction and retention rates. Users who took advantage of our maintenance and support services resulted in almost 100% retention.

RevShield Evergreen protects your Revcord Logger from the onset. Every new system shipped includes Revshield’s RSPLUSEG at no additional cost for the first year. RSPLUSEG Includes version to version software upgrades, 24/7 technical support, and 24/7 system monitoring by Revcord.

HOW DOES REVSHIELD EVERGREEN CONTINUE TO PROTECT MY LOGGER?

Every year after year one, you will receive your RevShield renewal invoice to continue to receive the same level of support excellence. 

Once a system that is covered by RSPLUSEG reaches five years of age, Revcord will offer a hardware refresh for 25% discount off MSRP.

That is all you have to do, we take care of the rest. RevShield covers your licensing agreement and ongoing support, and you continue receiving the same level of support excellence with your updated hardware.

For equipment older than five years we are offering an upgrade incentive of a $100 MSRP channel credit towards the purchase of new equipment. All systems upgraded through this upgrade incentive will include RSPLUSEG at no additional cost.
  • 24/7 Support
  • System Monitoring All Day, Every Day
  • All Upgrades INCLUDED
  • VIP Hardware Refresh: 25% Off @ 5 Years
  • NO OTHER SYSTEMS NECESSARY
  • ALL Revcord Features Included

BUSINESS CRITICAL LOANER PROGRAM

For Revcord, “Mission Critical” is more than the name of our servers. It is a significant part of our company philosophy. Our support infrastructure is designed and continually evaluated to provide the best possible service and maintain the highest level of server uptimes.

Lessons learned from recent support incidents, most notably the Ransomware Attack on the Arkansas County 9-1-1 PSAP, have led us to evaluate and make changes to our RevSync Cloud-Based Logging Solution and our flagship RevShield Software Assurance and Support Program.

RevSync receives two-way synchronization and live-monitoring capabilities providing call centers a full-function local and cloud-hosted logging solution with backup and redundancy. RevSync saved countless hours of recorded 9-1-1 calls in the Arkansas County ransomware incident. We believe every call center should have this invaluable and cost-effective subscription, so we made it even more affordable.