Can I record my MCC7500 consoles without an AIS integration or ISSI/CSSI integration? Yes. Download this document to learn more.
Setting Expectations Of Your Speech Analytics
Gina Graves2018-10-26T20:47:55+00:00Used properly it is an excellent tool, but using speech analytics for word or phrase spotting in a call center or public safety call recording environment for call retrieval provides for a good service.