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BOSS PROGRAM – INSTALLATION 

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OVERVIEW
Revcord announces its full featured installation service program where you are the BOSS! Simply, the BOSS program provides for a remote or onsite base software installation. This service will be extremely useful for untrained technicians and remote locations. It also ensures that the customer is getting every feature out of the Revcord system possible.

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PROGRAM PROCESS
The process stays with the Revcord theme – simplicity. The dealer or customer will receive a hardware checklist and an information sheet that will b filled out by the dealer and end user called the Installation Planning Guide.Once the hardware is installed either through the onsite BOSS Premium Program or by the dealer or customer, a Revcord engineer will remote in and program the system.

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REVSHIELD – MAINTENANCE AND SUPPORT

RevShield provides for software assurance and technical support. The main objective of software assurance is to ensure that the processes, procedures, and products used to produce and sustain the software conform to all requirements and standards specified. Software Assurance provides for Patches and Upgrades. Without RevShield, there is an hourly charge for support. 

All Revcord products come with a limited five year hardware warranty and a limited one year software warranty.  All systems at the time of purchase include the standard RevShield RSS-EG.  Please see the Revcord Warranty Statement and the RevShield Service Level Agreement for additional information.

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REVSYNC – CLOUD BASED BACKUP AND MIRROR

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RevSync is the ultimate backup to your logger. It provides for remote secure HIPAA compliant access. It’s a mirror image of your logger in a secure cloud location.

KEY FEATURES

Securely access a mirrored logger system from a remote location anywhere in the world. Remotely store all your logger data in the case of a catastrophic disaster. Three years storage of mirrored logger.

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REVVERT – COMPETITOR DATA IMPORT

The RevVert program imports audio calls previously saved by other brands of audio recorders. This program enables end-customers to retain all of their recordings in one recorder.