Revcord developed RevSync to meet the needs of today’s call centers. Having the ability to manage and backup your logger to the cloud is the ultimate solution. RevSync provides the flexibility to access your Revcord Logger with full functionality in the cloud or locally, and in real-time. This gives you two-way sync and a fail-safe storage option for your logger’s critical data.
We have now added AI-powered channel monitoring to your cloud recordings, enhancing the accuracy of RevWatch Alerts. RevSync AI can detect and address real-time anomalies to ensure seamless, uninterrupted operations. Our AI-driven solution safeguards your data and enhances operational efficiency.
With Revcord’s cloud-hosted recording solutions, you can rest assured your data is safe, redundant, and accessible with HIPAA compliant, 24/7 access to key individuals via secure login anywhere and anytime.
AI Features:
AI Technical Highlights:
• Data Preprocessing: Add necessary columns, sort, filter, and adjust data for analysis.
• Time Gap Calculation: Compute intervals between occurrences to identify operational gaps.
• Feature Engineering: Convert data types, transform columns, and derive new features.
• Outlier Detection: Utilize the Isolation Forest algorithm to detect and analyze anomalies.
1250 Wood Branch Park Dr., Suite 490
Houston, TX 77079
Phone: 281-404-7040
Fax: 281-404-5353
Email: sales@revcord.com
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