Revcord’s comprehensive call recording and call monitoring solutions enable customers to address the needs of Next Generation 9-1-1 public safety as well as liability and compliance concerns of call centers while ensuring call quality and maximizing operational efficiency. We provide simple, practical and cost-effective voice logging options for government organizations and small and medium sized businesses that reduce their expenses, provide state-of-the art integrated multimedia recording, mitigate their risk and enhance the user experience. Until recently, this market was commoditized regarding feature sets and sales were based on relationships, branding, and price.
Voice, video, text and other media can be recorded, searched and replayed. With Call Commenting, ANI/ALI, Dialed Number, Radio ID, Call Tagging, Caller ID, and much more, the Revcord software gives the user the ability to easily find a recording with a User interface that rivals all.
The Revcord Backup Manager Service gives you the ability to backup data to various media types as well as set retention periods on how long you want to keep your data onsite. In addition, Revcord provides a Backup Manager client that can run on a remote system and manage multiple recorders with one graphical user interface. Lastly, it will provide for a centralized backup of all data. This provides for enterprise system management.