RSPLUS: This package provides for Support, Upgrades, and Patches. In addition, for those that allow proper Port Access, Revcord will monitor the system through RevShield Alerts. All systems at the time of purchase include 1 year of this Software Assurance Package.
RSPLUSONSITE: In addition to RSPLUS, this package will provide for onsite service for Level 1 – Critical Business Impact events as defined in Section 17 of the Service Level Agreement*.
*see RevShield SLA for terms of onsite service.